Registration Terms and Conditions
of Registration to participate in educational events organised and administered by The International Cancer Imaging Society (ICIS)
ii. “event” – Any educational meeting, teaching course, conference, including social events forming part of a conference, computer workshop, and other digital learning, requiring payment to participate, organised and administered solely by ICIS, attended either in person or remotely.
i. “working days”
The days on which the ICIS Office is contactable by email, usually Monday to Friday between 09:00 and 17:00 (GMT), excluding Public holidays as observed in England.
1. The Contract Between ICIS and the Purchaser
2. Cost
3. Right to cancel your contract: in-person attendance
3.2 You must notify ICIS in writing, by email to [email protected]
3.3 Cancellation with a request for refund will be considered as follows:
- 20+ working days before an event: a refund will be granted minus a £70 administration fee. Alternatively, the registration fee may be transferred to another meeting within 12 months.
- Less than 20 working days before an event: no refund or transfer will be granted.
4 Proof of emailed confirmation of the original booking received from ICIS must be provided with the request.
5 ICIS will confirm acceptance of the cancellation by email as soon as possible.
6 If a refund is agreed, the registration amount debited to ICIS from your credit/debit card in payment for the cancelled booking, minus the administration fee, will be re-credited to your account as soon as possible, and within 30 days of acceptance of the cancellation. Bank details must be provided for refund of a payment made directly into the ICIS sterling or Euro bank account.
7 Alternatively, if agreed, a voucher will be issued to use as a credit against payment of another ICIS event within the following 12 months.
8 You must notify ICIS in writing, by email to [email protected] if you are unable to travel to or attend an event in person due to your own national or regionally-imposed government restrictions, including evidence of official notification of such restriction. If ICIS is unable to offer a transfer to participate in the event by virtual means, a credit of the registration fee will be provided for use as future payment for another ICIS event.
4. Right to cancel your contract: virtual participation in a hybrid* or fully virtual teaching course
4.2 You must notify ICIS in writing, by email to [email protected]
4.3 Cancellation with a request for refund will be considered as follows:
- 20+ working days before an event: a refund will be granted minus a £70 administration fee. Alternatively, the registration fee may be transferred to another meeting within 12 months.
- Less than 20 working days before an event: no refund or transfer will be granted.
4.5 ICIS will confirm acceptance of the cancellation by email as soon as possible.
4.6 If a refund is agreed, the registration amount debited to ICIS from your credit/debit card in payment for the cancelled booking, minus the administration fee, will be re-credited to your account as soon as possible, and within 30 days of acceptance of the cancellation. Bank details must be provided for refund of a payment made directly into the ICIS sterling or Euro bank account.
4.7 Alternatively, if agreed, a voucher will be issued to use as a credit against payment of another ICIS event within the following 12 months.
4.8 Due to the nature of a digital programme, recorded content may be available for a specified period following conclusion of the programmed event. No refunds will be available to delegates who subsequently choose not to access the content during this specified period.
4.9 It is your responsibility to check connectivity of your IT system to ensure suitable bandwidth and internet speed to enable virtual participation; ICIS will not be liable for unstable internet connection degrading the experience of participating in the event. Bandwidth information can be checked using a quick speed test, e.g. Internet Speed Test | Fast.com
5. Right to cancel your contract: online interactive workshop or seminar
5.2 You must notify ICIS in writing, by email to [email protected]
5.3 Cancellations with a request for refund will be considered as follows:
- 20+ working days before an event: a refund will be granted minus a £70 administration fee. Alternatively, the registration fee may be transferred to another meeting within 12 months.
- Less than 20 working days before an event: no refund or transfer will be granted.
The only exception to the above which may be considered is if an event is a sell-out, and the cancelled place can be re-sold.
5.5 ICIS will confirm acceptance of the cancellation by email or letter as soon as possible.
5.6 If a refund is agreed, the registration amount debited to ICIS from your credit/debit card in payment for the cancelled booking, minus the administration fee, will be re-credited to your account as soon as possible, and within 30 days of acceptance of the cancellation. Bank details must be provided for refund of a payment made directly into the ICIS sterling or Euro bank account.
5.7 Alternatively, if agreed, a voucher will be issued to use as a credit against payment of another ICIS event within the following 12 months.
5.8 It is your responsibility to check connectivity of your IT system to ensure suitable bandwidth and internet speed to enable virtual participation; ICIS will not be liable for unstable internet connection degrading the experience of participating in the event. Bandwidth information can be checked using a quick speed test, e.g. Internet Speed Test | Fast.com
6. Right to cancel your contract: digital learning (self-directed e-learning)
6.2 You must notify ICIS by email to [email protected] before commencement of any attempt at the e-learning module.
6.3 Refunds will be granted once ICIS has confirmed receipt of payment and verified that the e-learning module has not commenced.
6.4 Refunds will be subject to deduction of a £20 administration fee.
6.5 Proof of emailed confirmation of the initial registration received from ICIS must be provided with the request.
6.6 ICIS will confirm acceptance of the cancellation by email as soon as possible.
6.7 If a refund is agreed, the amount debited to ICIS from your credit/debit card in payment for the cancelled registration, minus the administration fee, will be re-credited to your account as soon as possible, and within 30 days of acceptance of the cancellation. Bank details must be provided for refund of a payment made directly into the ICIS sterling or Euro bank account.
6.8 It is your responsibility to check connectivity of your IT system to ensure suitable bandwidth and internet speed to enable self-directed e-learning; ICIS will not be liable for unstable internet connection degrading the experience of engaging in digital learning. Bandwidth information can be checked using a quick speed test, e.g. Internet Speed Test | Fast.com
7. Cancellation by ICIS
7.1 the event for which you have booked a place is cancelled by ICIS or a third party; exceptionally, ICIS does not have an available place at the event.
7.2 If ICIS cancels your contract, ICIS will notify you by email, indicating:
7.2.1 For cancellations of registrations to attend an event in person, if the booking can be transferred to enable virtual participation at the same event, the registration fee will be transferred without any administration fee being imposed. If no alternative is available, the registration amount debited to ICIS from your credit/debit card in payment for the cancelled booking will be re-credited to your account as soon as possible. Bank details must be provided for refund of a payment made directly into the ICIS sterling or Euro bank account.
7.2.2 For cancellations of virtual participation (hybrid or fully virtual teaching course), or to attend online an interactive workshop/seminar, the registration amount debited to ICIS from your credit/debit card in payment for the cancelled booking will be re-credited to your account as soon as possible. Bank details must be provided for refund of a payment made directly into the ICIS sterling or Euro bank account.
7.2.3 Alternatively, if agreed, a voucher may be issued to use as a credit against payment of another ICIS event within the following 12 months.
7.3 ICIS will not be obliged to offer you any compensation for expenses incurred by you or inconvenience caused to you as a result of the cancellation.
8. Liability
8.2 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable English law or other statutory rights that may not be excluded nor in any way to exclude or limit ICIS liability to you for any death or personal injury resulting from ICIS negligence.
9. Communications and Notice
10. Invoices and Receipts
10.2 A receipt for confirmed payment of an event registration will be issued at the time of confirmation of an available place at an event.
11. Circumstances beyond the control of ICIS
11.2 ICIS takes every reasonable step to ensure that payments made online and by cheque are secure and are not subject to fraud during processing by ICIS. All credit card numbers are encrypted through a secure server before transmission over the internet. Credit card details taken over the phone are processed immediately and are not written down or retained in any format.
